One Happy Customer
Published in
1 min readJan 5, 2022
The third item in my 2022 work mantra is to “Make One Happy Customer, Then Another”. What does this mean?
The entrepreneurial training I took last year made a distinction between making a customer happy and making a happy customer. Making a customer happy is an emotion that can be a fleeting state. Making a happy customer implies a more permanent state. There is also the suggestion that a customer who is happy gets what they want…
